Privacy Policy

Last updated: [Insert publication date]

Smart English Reader respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website or purchase an educational resource.

This policy must be updated to reflect the website's actual forms, analytics, cookies, checkout tools, and other services before publication.

1. Who Is Responsible for Your Data?

The website is operated under the name Smart English Reader by:

Data controller / publisher: [Insert your full legal name or registered business name]
Business address: [Insert your business address]
Email: [Insert your official contact email]
Country: Senegal

2. Information We May Collect

Depending on the features you use, we may process the following categories of information:

Information you provide

Name and email address when you contact us or submit a form.
Information included in your message or customer-support request.
Order-related information needed to identify a purchase and help resolve a problem.

Purchase information

If you purchase a digital product, the relevant checkout provider may process your order details, payment status, and information required to complete the transaction. The exact information available to Smart English Reader depends on the provider and its configuration.

Technical information

Our hosting provider or website tools may process technical data such as IP address, browser type, device information, security logs, and pages requested, where these are collected by the services in use.

Cookies and similar technologies

Cookies or similar technologies may be used by the website or third-party services. Their actual use depends on the site's configuration. We will disclose any analytics, advertising, or non-essential tracking tools that are enabled.

3. Why We Use Information

Where applicable, information may be used to:

Respond to questions and support requests.
Provide purchased educational resources and help with delivery.
Confirm and manage orders.
Maintain website security and prevent fraud or misuse.
Operate, maintain, and improve the website.
Meet legal, accounting, or regulatory obligations.
Send promotional messages only where permitted and, when required, with your consent.

We do not needlessly collect information unrelated to these purposes.

4. Legal Basis and Transparency

We process personal information only where there is an appropriate legal basis under applicable law, such as responding to a request, fulfilling a purchase, complying with a legal obligation, or obtaining consent where required.

When information is collected, we aim to explain the purpose, the relevant recipients, whether the information is required, how long it is retained, and how you can exercise your rights.

5. Third-Party Providers

The website may rely on third-party services for hosting, checkout, payment processing, order management, email, or digital-file delivery.

For example, if Chariow is used to complete an order, the provider may process information under its own privacy policy and service terms. The website may also use hosting or technical providers such as Vercel if those services are enabled.

Please consult the relevant provider's current privacy policy for details about its independent processing. Before publication, this section should list the actual providers used on the live website.

6. International Transfers

Some service providers may store or process information outside Senegal. Where applicable, we will take the steps required by relevant data-protection law for such transfers.

The countries involved and the safeguards used depend on the providers and services configured for the website.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including customer support, order administration, security, and applicable legal or accounting obligations.

The retention period depends on the type of information and the legal requirements that apply. We will not claim a fixed retention period until our actual hosting, checkout, email, and recordkeeping arrangements have been reviewed.

8. Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website or electronic transmission can be guaranteed to be completely secure.

Please do not send passwords, full payment-card details, or other highly sensitive information through ordinary email or contact forms.

9. Your Rights

Subject to applicable law, you may have rights to request information about your personal data, access it, correct inaccurate information, or request deletion or other restrictions where legally available.

You may also object to certain processing or withdraw consent where processing is based on consent. Withdrawing consent does not affect processing that took place lawfully before withdrawal.

To submit a request, contact:

Email: [Insert your official contact email]

We may need to verify your identity before responding. Some records may need to be retained where the law requires it.

10. Cookies and Analytics

The live website must identify the cookies and similar technologies it actually uses, including those set by embedded content, analytics tools, or third-party checkout services.

If analytics or advertising technologies are enabled, explain their purpose and provide any consent or preference controls required by applicable law. Do not state that the website uses no tracking or advertising cookies unless this has been verified.

11. Children's Privacy

Our educational resources may be useful to learners of different ages. Purchases and the submission of personal information should be made by an adult or with the involvement of a parent or legal guardian where required by law.

If you believe a child has provided personal information inappropriately, contact us so we can review the situation.

12. Updates to This Policy

We may update this Privacy Policy when our website, service providers, or legal obligations change. The latest version and its update date will be published on this page.

13. Contact and Supervisory Authority

For privacy questions or requests, contact:

Smart English Reader

Data controller: [Insert your full legal name or registered business name]